mvdb
marius van der berg
1 reviews | Active since Dec 2016
02 Dec 2016, 10:21
Voyager Member
<p>Got a mail that I must redeem my voyager miles. My detail has changed over the years and I have l;ost my PIN number. I phoned customer service and they informed me that I need to send a mail to enable them to change my detail and reset my pin- IT WILL TAKE 7 WORKING DAYS.</p> <p>The e-mail was sent to them on the 17th of October 2017. I phoned them today (2nd of December 2016) and according to suctmer service my details have still not been updated. Reason: High volume queries and it will now take a couple of weeks to change my details. How is that for service!!!!</p>
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