Very poor after service

<p>My wife and I travelled recently to Cape Town and back from Johannesburg , on arrival back to Joburg today we found only one of our suitcases on the carousel , after complaining at the lost luggage department , we were given a reference number and told the bag was coming in a different plane and would be dropped to our house today , after two hours I called and was promised a call back by Tumi , two hours later my wife called to be told Tumi was on lunch and would call afterwards an hour later I called now 17.45 to be told it had only arrived with them at 17.15 and that the delivery drivers had gone home , so could only be dropped off tomorrow , not one return call not an apology , and my wife has her stuff for work tomorrow in the suitcase , very frustrated and disgusted , will never ever fly again with this shoddy airline </p>