Useless Service

@flySAA_US @SAAVoyager @Avis I just had the absolute worst experience with #SAAVoyager and #Avis. I used my Voyager miles to book a car at Avis. I asked when I did the booking to get the super cover and 200km/day. The lady I spoke to said no problem I can make the Message 2 When I arrive at Avis, when I got there after taking a deposit from me and trying to sort out the issues for an hour they concluded that they can't make the changes. I then tried to get my miles back but now I need to pay R210 to get my miles back???? What?? That after I was misinformed by both SAA and Avis. I then cancelled the booking because we wasted an hour and a half and my wife and friend were also highly upset that after we were supposed to have a smooth relaxing holiday. I got very efficient help from ********** I will be using them for all my car hire in future, I travel very frequently and hire cars for about 2 weeks a month, so @Avis will lose a good customer and I will as far as possible not use a airway linked to SAAVoyager.