AH
Andries H

1 reviews | Active since Aug 2020

31 Jan 2025, 08:53

UNPROFESSIONAL SAA

1. In business class JNB PER no pre take off drinks (When asked why simply told not loaded) 2. On the return PER JNB no amenity pack (eye patch, socks, ear plugs) (When questioned simply told awaiting delivery of product) 3. Same flight very limited blankets for passengers (Only offered to elderly or family with children) (When questioned simply stated awaiting new blankets with new design but not yet delivered) 4. No answer why “No seat belt sign remained on for almost entire flight until miraculously 1 minute before breakfast to be served sign switched off and the non-existent “clear air” turbulence suddenly vanished. 5. The crew non-professional attitude when I questioned why with no turbulence the seat belt sign stayed on simply answered Captain has control and saying it effects all passengers and staff as well and he wished it would go off so he could have a hot drink as opposed to having to drink juice!!! He is being paid for the job he chose; customers are paying his salary. So much for him being apologetic let alone sympathetic!

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