NR
NARESH R

1 reviews | Active since Dec 2010

12 Mar 2016, 21:07

Unhappy with *******ion and Mismanagement

Every year I lose voyager miles because there is never Anything I can book easily.In 2015, I decided that I will book flights to UK with my voyager miles and started trying from November 2015 but have not been able to.Incompetence from call center and close to 200 long phone calls.many arguments and the latest is that the voyager website has been down and defective from 2 February 2016.It seems like this is a common **** that frustrates customers then they just give up and lose the miles and voyager Saa just *****s it with a smile.The sad thing is that with all the theft of billions of rands of voyager miles,Saa is still running at loss and we taxpayers are still bailing them out.How the hell am I to book a ticket when the website is down forever.I am very frustrated about this and all I want to do book a return ticket to London from JhB in April.Don't rob me anymore and help me book these tickets.Seems like there is collusion with third parties also to ensure only 1 percent actually succeed while 99 percent lose to *******ion at SAA Voyager.Almost R2000 rands lost in phone calls in 2 months. Make a difference and don't make excuses.unhappy voyager customer SAA ***7. ***

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