Total Disregard

<p>I have been sending email to SAA CEO from the 8th March 2017, my boss's expensive golf shoes were lost while flying SAA. We have been in contact with the airline for an amicable solution but the CEO just disregards our complaint. We forwarded the emails to the PA who promised to make sure that the CEO will get the emails and revert. To date there has not been a response, we were promised that the Customer Care will handle the matter, but SAA is totally disregarding this matter. </p>