1 reviews | Active since Jan 2017

22 Feb 2017, 08:28

Thievery

<p>I made a booking in the morning. I notice an typo of my wifes name after receivng confirmation. SAA insist that I rebook the ticket for my wife and pay additional fees... Surely this should be addressed by the consumer protection act? Can't make any amendment to the name... It is effectively theivery... Very dissapointed by the process... Furthermore, they just hide behind theri terms & condition--- Always the fine print! </p>

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