1 reviews | Active since Aug 2016
The sevice onboard is as badly run as the rest of the company
<p>I normally fly SAA becasuse i dont normally have issues with flights or delays but the standard of the service on board was utterly dismal.</p> <p> </p> <p>Point to note: A colleague and myself were in business, where there were 7 rows whereas economy was about 20.</p> <p>1) We were not offered water or received any until 1hr40 mins into the flight</p> <p>2) the whole 20 rows of economy had already finished their breakfast before we were even served</p> <p>3) They ran out of food (we dont eat meat) so a colleague and i had to share one breakfast between 2 of us.</p> <p> </p> <p>Service is expected irrespective of where you sit but the fact you paying premium for certain benefits and to receive worse service than anyone else on the plane is shocking.</p> <p> </p> <p>I think in future, you should focus on training your staff a bit better.</p>
