Terrible Service from SAA Voyager

<p>On 12 Aug 2016 I sent a mail to SAA Voyager requesting that my Avis Car Hire missing miles be added to my Voyager Account ********** 78 . In the mail I added copies of the invoices as well as acopy of my ID document.</p> <p>On 19 Sept 2016 I sent a second request to Voyager requesting that my Avis Car Hire missing miles be added to my Voyager Miles. Again I added copies of the invoices as well as acopy of my ID document to the mail.</p> <p>On 24 Oct 2016 I sent a mail to Voyager requesting an update on my two previous requests.</p> <p>On 27 Jan 2017 I received a mail from Voyager, Case Ref # ********** 81895, informing me that Inkram Senena was asigned to my case. Up to today I have received no correspondence from Inkram.</p> <p>On 10 Feb 2017 Received a mail from Voyager, Service Request # SR ********** , acknowledging receipt of my mail dated 24-Oct-2016 and asking that I resend all the documentation again, Which I did.</p> <p>26 Feb 2017 I sent a mail to Voyager asking for an update on my request and I attached all documentation again.</p> <p>3 Mar 2017 Received an e-mail from Voyager to say that me request was sent to the relevant department for action. Up to today I have received no response from this so called relevant department.</p> <p>So how much longer do I have to deal with this pathetic and *********** service???? Can it be so difficult just to add the missing miles to my Voyager account???</p>