****** goods from luggage

Once again I found myself on the worlds biggest consumer platform, with the miscarriage of service rendered by none other than SAA - the dying breed. Allow me to summarize : en route back from Munich with SA 263, arrived in Johannesburg with no baggage. And yet nobody takes ownership. Depart Johannesburg to Cape Town on SA 323: still no baggage! Ownership has been pushed from pillar to post- and baggage will only arrive the next day. Eventually - after 9 phone calls and 3 trips to Cape Town international, my baggage arrived. Upon inspection : I notice that my baggage has been tampered with and the lock is about to just fall off. All my valuable items has been ****** and nobody gives a hoot! I found myself dumbstruck with the service level..but I can assure you SAA that you will not save your airline by *****ing my valuable items! I'm sure countless other people has experienced this. And I will utilise every media source to expose the *******ion in baggage theft! Now I have to wait for 21 days for my ****** items to be paid out - let's see if they pass the buck now!