LP
Lizelle P

1 reviews | Active since Dec 2014

05 Feb 2015, 09:38

Still no feedback since my complaint on the 18 Jan

SUPPLIER SAA Customer feedback and analysisINDUSTRY Air Travel <br> BRANCH / AREA OR Thambo COUNTRY South Africa <br> TIME / DATE 18:06 Sun 18 Jan PERSON RESPONSIBLE Jabulani Kekane <br> CUSTOMER Pruislizelle View all reports by user 1 <br> 1 <br> PROBLEM Bad Attitude email reportpost report <br> <br> 0 <br> view customer feedback rating & analysis <br> <br> INCIDENT Sun 18 Jan <br> HEADLINE Pathetic Service from SAA <br> Today 18 July 2015 my 12 year old daughter's flight was scheduled for 10h55 to Durban. We arrived at the airport before 10am. We stood in line with about 6 people in front of us. There was only 3 people at the check in desks. The lady at the last check in couldn't get a bag on the belt. She called security to assist and she then got up and walked away. I ran to the unm section to tell them that we are struggling to check in and they must assist. The lady was very helpful and walked with me to check in. As we got to check in, the lady told us the flight booking is closed. We asked her to assist and she made a call, speaking in another language. She then said sorry she cannot help. We begged her to help. She said we must speak to the supervisor. The supervisor was Jabulani Kekane . We asked h

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