1 reviews | Active since Feb 2015
South African Airlines - ROTTEN LYING AIRLINE
On Friday 30 January I posted the following complain which has received no satisfactory and no response from SAX at all<br> [URL Removed] is the worst airline possible in the world. Lying, no customer service and appauling handling of situations they create. On Monday I was on Flight SA 1409 to East London, departure time 5.30 pm arrival 7 pm. Firstly the flight was delayed by 40 mins, then another 40 mins, and then no staff knew what was going on. Eventually board about 8h30, kept waiting on plane for half an hour while they refueled (why put us on the plane) and only THEN informed the passengers that 2 flights had been combined and we would be detouring to Port Elizabeth, flying time 3 HOURS rather than the hour and 20 mins normal flying time. None of us had a chance to get on another plane. One passenger disembarked. Problem with take off in PE, aborted, eventually land in East London MIDNIGHT. No sincere apologies, no mention of compensation, no CUSTOMER SERVICE AT ALL. On my return flight on Thursday the 10am flight cancelled with no reason, I am sure not enough passengers, no bother that people have plans or lives. Eventually landed after 1pm.
