Shocking service from SAA

A trip from Cape Town to Johannesburg, which is supposed to be fun filled holiday turned into an utter nightmare.<br> <br> Checking on-line WELL in advance, baggage checking as required, and then to be turned around at the gate due to South African Airlines double booking their flights. Double booking because money is all you care about. Employing staff who, after being rudely handled after 3 occurrences of SAA incompetence on 1 trip, still make the passenger feel like a ********.<br> <br> How is it that the level of service in South Africa has become so abysmal that a mother away from home, with 2 small children, is kicked off of 2 flights and the airline makes no attempt to even pretend to care!! From the first person kicking 3 passengers of a flight, to the Lost and Found counter shouting at other colleagues over passengers. And yes, after all this SAA managed to lose my personal belongings as well. Any change in my level of experience? Not even close!!! After numerous phone calls I have simply been told my bag is missing.<br> <br> I am going to do everything in my power to make as many people aware of this shocking quality of service.