Shocking SAA SERVICE with Regards to Halaal Meals

on Friday 08-09-17 I went online SAA website and booked 6 tickets from Johannesburg to Cape Town on SA343 I requested 6 halaal meals online when we boarded the flight yesterday we only received 3 of our meals which 2 of them had other peoples names on an one was a vegetarian dish . we I called for the manager on duty he only came to assist when the service was done on the plane and explained that when doing meals online sometimes it doesn't take so you must still call in to make sure its ordered. I said that explanation was unacceptable cause why offer the service when u can't deliver and in this day and age of technology why call when u already did it online. He tried to get us whatever he could from 1st class which was crackers and cheese and a salad and we were attending a funeral . quite shocked at the Service of SAA thought they one of the best airlines but clearly not don't think ill be travelling with them anytime soon .