Shocking call centre service

Speaks to a consultant 18h15 on18 Sep only to be cut off deliberately when I politely and respectfully express my frustration at the SAA booking system process and the unbelievable effort just to change a booking. She simply could not attend to a simple request and i asked her why does she blame the system and not provide any alternative at which time she simply disconnects the call

SAA does not deserve our business, does not deserve to be in business cause quite frankly they dont care for their clients!