1 reviews | Active since Feb 2016
Service stinks!!!
To bring to light my ongoing problem with SAA, who used to be my carrier of choice, but today I would only use them as a last resort. <br> <br> The following complaints have been documented:<br> <br> 1) Goods ****** from our luggage on an international flight back from the UK - Problem never solved.<br> 2) Illovo Office book a return flight for a weekend incorrectly for 3 months later - Problem never sorted.<br> 3) Companion ticket - I was told that I had until the end of February to book, I arrived on the 25th of February to make the booking and was told that the offer expired 3 days earlier - That was that!<br> 4) I was recently bumped of a flight to Cape Town, no voucher, or any other form of compensation was offered. Their attitude: Take it, or leave it.<br> <br> SAA's customer service stinks and seems to be running in the same direction as their finances.<br>
