SAArefund

Last year december i travelled to Capetown and i bought flight tickets for 4 people and 1 ticket was canceled and i was supposed to get my refund which everytime when i called I'm told that you will get a confirmation email before end of business today it mark 60 days of me waiting for my refund and another thing is i paid for seats but i didnt get those seats that i paid for. Which is a *******.