SAA won't refund me

I am just here to warn people to never miss their flights if they can help it. I received the most terrible service with SAA on Wednesday 29 June 2022. My partner and I missed our 12:20 flight to Cape Town because we had an emergency and we were told to book other tickets, so basically pay another R4 112. How crazy is that? They basically told me I have forfeited the money I have paid for the first initial flight tickets. I want my money back, of course, I do, but the biggest thing for me is to warn people. These people will drag their feet and won't even talk to you the minute you mention REFUND. **** you all and I want my money back! I am going to trash this brand all over social media until I get my money back and I am going to drop names now.