SAA Website issues cost customers money

I tried booking a flight Johannesburg - Bloemfontein via the web site. After providing all the details, the site came back with an error that I should try the booking again later. After numerous attempts I eventually called the call centre for a booking.<br> <br> The price quoted on the web site was R 3015 for the flights. However, when booking through the call centre, the price is now R 3 583 plus R100 to pay at PickNPay, as they do not accept debit cards.<br> <br> The excuses received from the agents were that the Web site is not real time (why then mislead customers with the information while booking), the tickets go out fast, and while I was booking the low cost seats were sold out (also not true in this case, as during a period of 30 minutes I tried numerous times, with the same price of R 3 015 quoted).<br> <br> The outcome is that the seat now cost me R 600 more because of their inconsistent site. The agents 'can only apologise' for the inconvenience, but nothing more.<br> <br> If SAA cannot ensure that their services are reliant, they should stop providing the service, and not charge their customers for their problems.<br> <br> As they are the only company flying this route, there are no alternative