SAA Voyager Platinum Desk

Another year and another bitterly disappointing customer experience with SAA. I have been a Voyager Platinum member for 4 years spending a lot of money with the company during that period. This is the 3rd year (out of 4) that they have failed to deliver my platinum cards or even make them available for collection on time. No response to emails and 4 months after the cards were promised nothing has transpired. I would not recommend this loyalty scheme to anyone, probably the worst case of customer service and highest levels of incompetency ever experienced.