SAA Voyager outdid themselves

It's a long story, but basically I made an error with my credit card details that led to a string of unfortunate events. <br> I was trying to use miles expiring 31/03/2015 in order to book a flight but realised at 20:00 on the day that there was a mistake and the incorrect miles had been used. <br> <br> After chatting to Lungi, she explained what had happened and said she would speak to the team leader and get back to me. <br> <br> At about 22:00 I started to stress as I hadn't heard anything back as they officially close at 21:00. <br> <br> Lungi had stayed after hours to help me and sort the problem out which was eventually resolved at around 22:30 (an hour an a half before the miles were due to expire).<br> <br> Lungi - thank you for your help and assistance, it really makes all the difference. <br> <br>