LL
Lee L

1 reviews | Active since May 2015

03 Mar 2016, 23:28

SAA Voyager does not respond to mails

I made a booking utilizing my voyager miles> Booking reservation number: ?ZGBSFL <br> I noticed that the travelers date of birth was my own and not that of the traveler. I have been trying for days on end to get this resolved. I am not in the country and they are not responding to my e-mails. I am now so stressed that my son is going to be stranded in Johannesburg as they have not responded to my e-mails in over 3 days. They don't care that I am now a worried mother, who is not in SOuth Africa at the moment, and am worried that my son may be deserted at the airport. As it is SAA is the worst airline as flights are always delayed. As they own the market because they are government subsidized they think they deliver bad customer service and we have no choice but to accept it. I am hoping that someone will respond to my e-mail as my son is supposed to travel tomorrow. <br>

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