SAA - Tourvest Onboard duty free refund still awaited after 6 months!!

<p>On the 08th July 2016, I purchased a Koki Phone watch whilst onboard an SAA flight to Mauritius.</p> <p>Upon my return to South Africa the phone did not work on our local networks, and i drove to the Tourvest offices in Greenstone ( 28/07/2016) to return the item and completed a refund form with all banking details and a copy of the receipt and my id. </p> <p>On the 07/10/2016 i contacted Pinky Guineas at tourvest to enquire why my i have not received the refund and was asked to submit another refund form- which i did.</p> <p>R2 483.65 and 6 months later, i still have not received my money!!</p> <p>I am an SAA voyager member and travel frequently, but will not purchase a single item and will discourage anyone who asks.</p> <p> </p>