SAA SHOCKING SERVICE - BAD ATTITUDE STAFF!
To whom it may concern
I used your airline to Mauritius and back. It was APPAULING how bad your brand has become!!!! For that amount of money, the service was not acceptable!!!! Please look into this and get back to me!
No Blankets !!! - the ****y airhostess said there were no blankets on the flight, however when I got off, there were loads, the temperature was freezing!!! No extra meal options!!! - We could not choose meal options online nor on the flight, we were served just one meal option (chicken) Couldn't check in - We could not checkin online!!! Couldn't choose dietary requirements - I am gluten intollerant!!! Staff rude and unprofessional!!!! When the head staff started her speach about them always available for their guests, they were completely wrong! Staff were rude, ****y and not attentive at all! TV and remotes faulty (see attached) - I literally could not watch any movies!!!!
This really isnt what our SA brand is supposed to stand for!!! I trust to get a speedy and positive response on this!!!
