SAA pathetic attitude staff nolundi hazel jik

This is my first complaint ever on this site and I hope it's my last. I got to the checkin counter and the first guy sat with a trainee just shouted at me saying that my flight is over booked and he cannot help me. He passed me onto a helpful lady Jayde haupt who explained that the flight is overbooked and there is a technical issue and that they have booked me on a later flight 362 and no longer 364. She said as compensation she wrote on the ticket that I will get a free flexible offer for denied boarding. Please go to the customer desk and claim your ticket. The guy in front of me got the free ticket and I heard the agent colet Red explain how and when to use it. My consultant was unfortunately nolundi and her supervisor Latasha Austin who treated me like I was a hobo begging for food at a traffic light. The service was pathetic. They said that the lady Jayde made a mistake. I went back to Jayde and she said that she explained it to them and that I must go back. They now understand. I went back and they told me that Jayde doesn't understand . Ping pong for 1 hour. See video footage . Spoke to a helpful Godwin Jones claasen he says that they are lying I must compla