SAA - Outstanding Experience in Client Care

I flew SAA for the 1st time on Saturday 10 Dec 2023 boarding at 10:40 am & what a truly surprisingly pleasant experience.. With all the negativity surrounding SAA it was not my ideal choice , but WOW , now I will be changing my choice of airline service provider. I mentioned the time of check in as I can’t recall the Indian check in attendants name . She was most pleasant & helpful with seating us comfortably. I was hungry & had bought a snack to tide me over . Well imagine my delight when on the plane we were provided with snack boxes that were substantial & cool drinks . When I tried to exchange the drink , the flight attendant said have both . These are the little things that make a huge difference. Other airlines don’t offer the same courtesy on domestic flights & it sets this airline apart from the others . I will definitely be spreading the word .. it made my experience an absolute delight. Well Done SAA ..