SAA - not much changed

In case SAA are not sure why customers go elsewhere, I have tried to book a pair of SAA tickets through the voyager office using option 1 .... 5 phonecalls later, and having been "redirected" to a line that cuts me off each time, I emailed them (SAA customer service) only to be told to phone (same number I had been using) and use option 1 (exactly what I had done 5 times before). Tried 2 more times ... same result. I Emailed them again. No response. My response ... I have booked my R220 000 in tickets through a competing airline.