KG
Kelly G

1 reviews | Active since Apr 2011

14 Jun 2017, 13:22

SAA: No facility to book a seat online

<p>SAA launched a new website three months ago. I fly frequently and have booked online for nearly five years.</p> <p>All of a sudden you have no online facility to book a seat or a special meal. When I called, I was told that you have to PHONE to book a seat. Totally ridiculous!</p> <p>If you are traveling you are on ROAMING charges, and if you're in your home country, you still shouldn't have to PHONE to book a seat for an online booking! PATHETIC SERVICE, PATHETIC RESPONSE TO MY QUERIES.</p> <p>I am also a frequent flyer member and have huge amounts of voyager miles, but can't book the first three rows in economy anymore, like I used to be able to do.</p> <p>If I could walk there I would but as usual, SAA has ****ed any competition for there regional routes with red tape and other questionable methods, so we have no choice. The most hated airline on the planet, SAA.</p>

0
Replies (0)