SAA new pre-pre-selected seat system

FlySAA Your check in counters are pandemonium because of your brand new way to rip your passenger's off: having to pay for a pre-selected seat. I have been messed around for an hour because SAA cannot make sure that things operate smoothly before implementing them. I paid online, with a card, including the R140 for pre-selected seat but they could not issue a boarding pass because your system says \unpaid items". Now I have the same problem to look forward to on the return journey. PS This has affected lots of passengers on the same flight. And all your other flights too I presume. The staff at the ticketing office and check in counters are busy enough without the additional stress of managing your **** up. And you wasted an hour of my time. Ridiculous. """