AR
Alison R

1 reviews | Active since Jun 2017

25 Jun 2017, 12:29

SAA I need urgent help

<p>I am a retired Brit currently spending an extended period in Ghana as a volunteer. On 30.4.17 I booked on-line with SAA a return flight from Accra to Johannesburg so that I could spend time with my daughters and grandchildren during the mid-year school holidays. I received confirmation and was given the booking reference ROUSS7. My flight is on Tuesday (27.6.17). Today I discovered the SAA system would not accept my boking reference. Unable to get the SAA phone lines answered in Accra I phoned SAA in South Africa to be informed that SAA in Accra had cancelled my booking. The women I spoke to said I would lose a lot of money if she reinstated my booking and told me to phone SAA in Accra. I have repeatedly tried to phone every number listed. Some are apparently not functioning, the rest get terminated by my network provided because they aren't answered. I do not live in Accra. I am due to travel there tomorrow to catch my flight on Tuesday morning. SAA please help me urgently. My phone no is ********** ********** and my email address is ********** Ironically SAA has emailed me more than once this week to invite me to upgrade to business class.</p>

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