SAA GOING AGAINST POPI ACT, CANCELLING A FLIGHT WITHOUT MY CONSENT/AUTHORIZATION--THOMAS KGOKOLO

My ex partner has canceeld my flight after strict instructions were given that under no circumstances can another person make any changes aor cancellations on my booking.

Travel start came back to me and told me that SAA allowed a 3rd party to cancel my flight because he passed the security questions using my information. This goes against the POPI ACT and it was *****ulent and SAA airline allowed this to take place, I have spoken to numerous agents at SAA including Nokhutula and Katlego and Katlego told me to go to the airport which I dont see why I should do that when a cancellation was made without my consent or authorization.

I need my ticket to be re-issued or I will be going to the Ombudsman aswell as flagging this as *****. SAA has no right to make any changes to my flight that has my details on it. The other person has not got anything to do with my flight and yet they cancelled my flight. SAA better get this sorted out. My flight was scheduled for the 28th of Jan from Durban to JHB at 11am.

Please contact me on : Nikita-***