LM
Lungile M

1 reviews | Active since May 2010

13 Jun 2016, 09:00

SAA: Denied Boarding Ticket

<p>I eas denied boarding on an SAA flight earlier this year, I was then given a return airticket to go anywhere in Africa (with the condition that I ahve to pay the taxes). I was told that if I want to make a booking I would have to go to the airport. on the 12th of June I went to the airport (OR Tambo) from Midrand to make thebooking, the booking with the reference number 7Y076I (e-ticket number ********** 527308) was made, the lady told me I would need to call ********** 111 to ensure that the booking is confirmed and to make a payment. I have called this morning (been on the line for close to an hour now), and they sy i have to go back to the airport to make a payment. I was at the airport yesterday, it doesnt make sense why I must run like a headless chicken to make a booking for a ticket which was given to me to remedy a situation the airline was at fault for! I still dont have a booking and I need to have a confrimation soon.</p>

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