SAA deliberate overbook- NO consideration to the loss they cause you-

It takes ONE experience. One bad Customer experience. As a small business the most critical matter is to stick to deadline, be on time for critical meetings that one knows will traject your business that provides possibility to employ others. so i booked my flights so that it fits into meeting stakeholders that would not only mean my business grows but i give opportunity to others. i have always made sure and that where flights is concerned .. stay South African so SAA is first choice no matter what. Well with today's mess up.... i don't thinks so. SAA deliberately overbooks its flights and when you want to check in its simple they tell you straight up we will transfer you to the next..sorry for the inconvenience. is this even legal!! nevermind the loss to you!! guess its time to move to sing another airline as this is NOT acceptable.

I arrive on time for check in. the check staff delay me for 45 minutes, give a standby for the flight i fully paid send me to the gate, just to get to the gate and the staff tell you oops sorry gates closed. cant board you let me transfer you to the next flight. SERIOUSLY. NO wonder our SAA is failing!! and the simple response if you want to complaint call customer service!!