SAA broke my pram,RUINED HOLIDAY.Dont give a damn!

My husband, toddler and I flew to Abu Dhabi with SAA on the 12th of Nov.Upon arrival we received our PegPerego pram with a broken leg.The wheel was chopped off &missing!The SAA baggage handling staff had mishandled our pram despite asking them to be very careful while loading(They assured us) We received it broken, with no explanation.Upon querying the issue with Etihad (as there was no saa counter)we were told that there was nothing that could be done besides filling out a damage report.This caused major distress - to say the least. We cancelled our plans for that evening as we couldn't explore the city without a stroller. .Strollers cost 4 times the price as in SA. This was completely out of our budget. We cancelled our plans for the next day and spent the entire day searching for a stroller but could not find anything within the budget. What a nightmare and waste of precious time- We had walked through dubai with a heavy toddler exhausted searching for a stroller. Our holiday was only 5 nights long! eventually found a ****py uncomfy one two days later! SAA ruined our hols.I am yet to receive my pram that SAA promised to fix that was handed in 19 Nov! they have no record of it!