SAA breaks your bag and forgets you.

<p>I am extremely annoyed with SAA. I used SAA for a work trip from JHB to CT in June 2016, upon arriving in CT I noticed that my bag had been ripped open along the zip. I took it to the complaints department where they gave me a ticket and advised that I should give it in in JHB when I fly back since it still could close. I took it as hand luggage to JHB and went to the SAA office. They did not have any bags to give me for my clothes so they said that someone will call and collect. After waiting many weeks and nothing happening, I then went onto the website and sent a request through to the baggage claims department in about August 2016. I only heard received from Gift in November 2016 to which i responded to, and have been since following up and have heard nothing. It is now January and I am extremely annoyed with the pathetic service from SAA. Your staff damaged my bag - whether it was intentional or unintentional, it is your fault and you need to take responsibility. I would like to be compensated for this.</p> <p> </p>