Refund of my ticket of R26, 269.72

I have made a booking 6 month ago on SAAA and on 18 March 2016 they didn't wanted to print my boarding pass.<br> The team leader at the counter sales services forced me to buy a new ticket for R26 269.72 , and on top of she spelt my name wrong.<br> Unfortunately I had to buy a ticket due to all my hotel bookings was already been done.<br> How can they made mistakes and allow to print my boarding pass if my name is spelt wrong , instead when I made an original booking they didn't allow me to!<br> Australia Government did approved my visa based on the original ticket , when the team leader said actually they wont allow me to enter customs.<br> When I checked on- line in returning flight , there was a double booking ?<br> <br> Please can you guys refund me the R26 269.72.( ticket nr 3EWV3E)<br> <br> Based on this I will never fly with SAA in future and also 2 months they cancelled my returning flight and made new booking for that which also I couldn't visit Perth because the timing for Melbourne to Perth returning was changed!!<br> Until now no one has contacted me and I just received an email on 4 April 2016 , after that no response<br> Even when I contacted them on regular bases no solution yet!!!