1 reviews | Active since May 2016

04 Jan 2017, 11:33

Refund

<p>We booked a flight online in November 2016 from Georg to Johannesburg. After completing the SUCCESSFUL booking we received an email stating that payment never went through and that we had +-15 hours to make payment in order for the reservation to stand. I never made payment as we made alternate travel arrangemnts. However SAA, without authorization, debited my credit card with R1208.63 . I called SAA Customer Care and 5 weeks later received a refund of approximately 57%, that is +-R689.93. They still owe me R518.70. They debited my account without my authority. This is tantamount to ***** and theft.</p>

0
Replies (0)