TA
Tiyani A

1 reviews | Active since Nov 2018

25 Nov 2018, 15:55

Poor service at Pietermaritzburg Airport by S.A Airlink

Extreamly poor customer service at Pietermaritzburg Airport. The lady in the 2nd checking desk (was not wearing a name tag). Has absolutely no concept of customer service. She was on the 15:30 shift, assisting the people going on the 17:00 flight to JHB. She is unprofessional, poor work ethics as well as disrespectful towards her customers. We reported this to the customer service desk and nothing was done. This is not acceptable and needs to be addressed. We as your customer deserve to be treated with respect and will not accept such poor customer service.

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