Poir Service Poor Responce Poor everything

I booked tickets online and was not told of transit visa requirements then I was refused boarding. Rude unhelpful and untrained staff. It cost me an additional R 8730 per person (X2) to change my ticket. I had paid for pre booked seats and did not get these. I also requeted special meals which were not provided, so my partner had no meals for the entire trip.<br> I tried to go onto the website to log a complaint but surprise surprise,the website was not working, and I could not log a complaint.<br> The worst flights I have experienced in twenty years of travelling.