Platinum Voyager card delayed, AGAIN

I am extremely frustrated, yet again, at not having received my new Platinum card before my current card expires. It is the same every year, to the point that I have diarised it to phone SAA in January to check on the progress of my new card. I am now told I SHOULD receive it in the first 2 weeks in March. This is UNACCEPTABLE!!! I have paid a fortune to fly on SAA in order to earn the card. It is owed to me, it is not a favour that SAA is doing me. <br> <br> I am travelling on Sunday and again the following Sunday, with my wife. I will be unable to access the Senator lounges in Germany as a result of not having a valid card. They also do not accept letters from SAA, as I learnt previously. <br> <br> SAA knows on 1 January who qualifies for which card. Surely they can be printed and sent immediately? Why the delay? <br> <br> I would appreciate an urgent reply.<br>