Pay but no flight

<p>I have booked aflight from JHB to Cape town with SAA,Paid for the flight at PICK and Pay and when I arrived at the airport I was told my ticket was cancelled and i should contact the call centre of which it was a mission to get through, when i spoke to them they apologised and assured me that the issue will be resolved however when i asked them to move the flight to another day because i made alternative arrangements for travell and will be back in JHB they told me that the only solution was to refund me , As dissatisfied as I was with that option I agreed, I was asked to send proof of payment for refunds and when i made a follow up I was told that i volunteered for a cancellation of my ticket, I have a document from airport which was printed to me as proof that my booking was cancelled two days before my flight even thou I have paid. SAA is turning out to be the worst in *****ing monies from citizens when its their own fault that my booking was cancelled. I have been using this flight company and recommended it better than its competitors but now i doubt ever using them,I want my money back and will never ever set foot to board any of their planes ever again.</p>