Pathetic service and staff behaviour

I arrived at the airport 2 min after the gate closed. I had no luggage and pleaded for the lady to check me in. The lady refused to even attempt to assist and instead starting getting irate with me and telling me it is not her at fault and I am wrong. I requested to speak to a manager and she said call customer service. She got up walked away and left me at the counter with no communication in terms of her whereabouts. I asked for her Team Leader and to my surprise he was standing there all along with no intervention just saying sorry we cannot assist. I than requested her details to log a complaint and she rep**** and said I will not give it to you as you are wrong. I tried to get her name from the tag but she ripped it off and said I refuse to give it to you, pointing at me. All this can be viewed on camera. Eventually I got to the team leader and requested their details which he hesitantly supp****. The lady is Hlengiwe Zuma and the Team Leader Tebogo. I have never experienced this in my life. Pathetic. Had they atleast attempted to assist and decline, that would have been appreciated and I would feel like a client instead of bashing me in terms of not being on time. Counter B51. I will never fly SAA again. Makes sense why clients chose your competitors!!!!!!!