AZ
Axel Z

1 reviews | Active since Sept 2015

02 Sept 2015, 16:33

Online Seat Reservation Charged

I just tried to reserve seats on an SAA flight from JNB to Munich in Germany and back. This used to be, and with other airlines still is, a free-of-charge service and one of the main purposes of having an online communication system in place.<br> <br> I was more than surprised when SAA charged me R 250.00 per seat per flight sector for the reservation. I am traveling with my wife and had to fork out R 1,000.00 for having seats that are not right next to the toilets or in other inconvenient places.<br> <br> SAA are struggling as it is. This new way to ******* customers who seldom have a choice of a different airline out of this country will hopefully make them lose even more business. They should actually be ashamed of themselves.

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