1 reviews | Active since Jul 2012
Online Booking Service / Manipulating Online Price
I'm extremely disappointing in South African Airways. <br> <br> I tried to book a ticked online and the booking was accepted just to be declined a few minutes later due to Credit Card not verified according to them. I used the credit card minutes earlier successfully making a Safair and Amazon payment. <br> <br> I phone reservations (waited 25 min for someone to pick up) and was told to use a card that has been verified/used for purchase at SAA in the past. I did this using my wifes card and had the same thin happening to me. <br> <br> I then Tried a 3rd card and still got a email a few minutes later stating the ticked has been cancelled. I logged into my Absa banking and the transaction actually showing online. It then got reversed after a few min. <br> <br> After 3 hours the price increased by R7000 and I ended up booking the ticket trough a travel agent for R6000 more. This is unacceptable and I think I should be refunded. I will NEVER EVER buy a ticket on SAA again. <br> <br> I have all the email evidence of the bookings and prices.
