ONBOARD ENTERTAINMENT OUT OF ORDER ON INT. FLIGHT

ON MY FLIGHT FROM SAO PAULO TO JOHANNESBURG ON 6 NOVEMBER 2015 AT 18:30 MY ONBOARD ENTERTAINMENT SCREEN WAS OUT OF ORDER. MY SEAT NUMBER WAS 46F. WHEN THE COUNTER ATTENDANT AT GUARULHOS NOTIFIED ME OF THIS SHE SAID THE ONLY OTHER SEAT AVAILABLE WAS AN EXIT SEAT AND I WOULD HAVE TO PAY MORE TO MAKE USE OF THIS SEAT.<br> <br> THERE WAS NO APOLOGY, NO SERVICE OFFERED BUT VERY HAPPY TO CHARGE ME MORE SO THAT I COULD MAKE USE OF ANOTHER SEAT. <br> <br> I THINK IT IS TOTALLY UNACCEPTABLE THAT I HAD TO PAY AS MUCH AS EVERYONE ELSE ON THE PLANE AND IT BEING A 8 HOUR FLIGHT, HAD NO ENTERTAINMENT AVAILABLE TO ME.