JS
Justin S
1 reviews | Active since May 2017
03 May 2017, 18:13
Not treating customers fairly
<p>I wanted to change the time of a flight I had booked and paid for.</p> <p> </p> <p>i accept that I need to pay for the admin and the difference in fare. </p> <p> </p> <p>But....It cost more to change the flight than to abandon my old seat and then pay in full to book a new seat on the new flight. </p> <p> </p> <p>This imakes no sense at all and just causes irritation.</p> <p> </p> <p>I had to therefore completely cancel the flight (only 50% refund paid in 21 days time) and book a new one. </p> <p> </p> <p>A ******* and unjustified!</p>
Helpful (0)
Replies (0)0
Replies (0)