1 reviews | Active since Aug 2016
No service
<p>I have been a Voyager member sice 2005. Recently I wanted to log onto my profile but needed to reset my PIN. Since my email address and phone number has changed since 2005 there was no way to do that. I therefore sent them an email requesting a PIN reset. No reply at all. I called them, they gave me another email address to resend to email. Nothing happened. This went ons for anout four times. Eventually I went to the SAA desk at OR Tambo airport on Tuesday 9 August in the hope to sort it out face to face, but was surprised to hear they don't have a Voyager desk anumore and everything has to be done through their call centre. While I was standing there a friendly gentleman from SAA tried to help me but could not log on to the Voyager system. He eventually tried to call them, but there was no answer. He eventually took my details and said he will try to make contact with them and see what he can accomplish. I really don't know what to do anymore!!!</p>
