No Loyalty To Customers

Yesterday SAA closed the gate doors seconds before we arrived at the gate in King Shaka Airport and refused to allow us to board while the aircraft's doors were still open. This after they changed their boarding time and never even called our names. The help desk had no interest in helping us (they were in fact smirking) and we were forced to buy tickets with another airline - they didn't even ATTEMPT to accommodate us on another flight. This is the kind of loyalty SAA shows to it's customers - I shall NEVER fly SAA again.