No joy from SAA Voyager

On Monday 28 August, I tried to make a booking with Mango - 5 times The payment couldn't be made as "there are problems with our search engine". However awards for the flight were withdrawn although the booking was cancelled. I received an email from SAA Voyager: "An Award has been withdrawn from your SAA Voyager account ********** today. If you did not authorise this Award request, please contact us urgently on ***to rectify this. This I did immediately. After a 15 minute discussion with the agent, I was told to contact Mango directly as Voyager couldn't rectify this even though the agent confirmed that the booking was cancelled. I objected to having to do this...and the agent cut me off. I wrote to both Mango and SAA Voyager (email address on website) and both were returned 'undeliverable'. I wrote to the ***** section of Mango and was told by Taryn Johnson that they couldn't assist but will ask the Guest Care department if they may assist...haven't heard from them. I then tried a reservation email for SAA Voyager and received an email from Maxine Motsoari| Reservations Service Recovery| Reservations Contact Centre Administration| stating: "Kindly be advised that for Immediate assistance regarding the below matter you will need to contact the SAA Voyager Call Centre directly on +27 (0)11 ********** . " Back to square one!!! Everyone passing the buck! Let me see who cares to respond and who cares to take up the matter.