No Announcement, No Food in Time, Too Much Lies

<p>I booked a flight on the 28th of December 2016 from Accra, Ghana to JHB airport 09:30 am departing time. The flight was delayed due to the harmattan "dry wind from the desert causing unclear visibility" so with little feedback throughout the day they only made the first announcement regarding our flight around 15h00 Ghanaian time and they said they will take us to the hotel for the night. The following morning very early they advised the flight is in the airport and it will depart at 09h30 Ghanaian time and we had to leave the hotel around 8h00 for the normal boarding process in time, only to find out they were not been honest with us they just wanted us to leave the hotel so that they don't pay the hotel. </p> <p>We waited until 13h00 no announcement no food no nothing until one of the passengers told them he wanted refund because he is not happy with the service and all so everyone followed him in his support and that's when they started making calls and arrangement for "food" for their passengers. We sat the whole day since 08h00 till 22h30 and they assured us they will be a compensation for their bad service and that we should fill in our names and contact details so that they can contact us.</p> <p> </p> <p>I have been waiting for them to communicate with me and even my colleague say they have not been in contact with him and when I contact them the guy mentioned he will have a look at it but it's been weeks now since he is been looking at it. I want them to fulfil what they told us, they must contact each and every one and do what they said they will do period.</p> <p> </p> <p>Hellopeter Please assist</p>